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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nesto lorenzo

April 25, 2025

5  out of  5
rating by nesto lorenzo
"Great Team all questions answer on a very professional way, a great attitude and very pleasant to talk to keep up the great work"
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Lenier David Stewart-Pernas

April 2, 2025

5  out of  5
rating by Lenier David Stewart-Pernas
"Amazing agent!"
We responded:
"Thank you so much for your kind words Lenier!!"
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Magaly Moreno

March 27, 2025

5  out of  5
rating by Magaly Moreno
"Working with Charles was a breeze! Informed me on all the insurance requirements for NJ! Thank you"
We responded:
"Thank you for the kind words Magaly!! We are so glad CJ was able to help make your experience an easy one."
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LadyAsia CHAMPION

March 27, 2025

5  out of  5
rating by LadyAsia CHAMPION
"Terri is Amazing. Super helpful and always accessible. She gives a personal touch that is very rare to find. Ask for Terri! She will always help you"
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David Eichfeld

March 27, 2025

5  out of  5
rating by David Eichfeld
"Finding the right insurance company that listens to your needs, understands the value of a dollar and works to meet or exceed your needs is hard to find. Thankfully I found State Farm and spoke to a great guy named Peyton!! He is very diligent in getting the best possible rates and explained all the details so I could easily understand the policies that I purchased. In this insecure world we live in Peyton brought me piece of mind knowing that if something horrible we’re to happen that my home vehicles and personal property are well secured. Thanks again State Farm and much appreciated Peyton. You and your company eased my mind and allowed me to choose the insurance plans the protect my family. Great job 👍👍 I highly recommend giving State Farm a call"
We responded:
"Thank you so much for the review, David!! We are so happy to hear that Peyton was able to provide you with the support and peace of mind you were looking for. It's wonderful to know that you feel confident and secure in our services. We truly appreciate the trust you have in us and in State Farm. And everyone here at Jim Bush- State Farm Insurance appreciates your recommendation!!"
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John-David Kantakis

March 27, 2025

5  out of  5
rating by John-David Kantakis
"CJ has been my rep for a year now and has been great. Navigating my own insurance was tough for the 1st time and he made it so easy"
We responded:
"Thank you for the feedback, John-David. We are happy to hear that CJ was able to make the process easier for you and has provided you with great service over the past year!"
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Julie Ozadovskiy

March 26, 2025

5  out of  5
rating by Julie Ozadovskiy
"I had the pleasure of meeting with two of the State Farm representatives at this agency last week, Claudia and Terri. They took the time to explain all my options, answered all my questions, and made sure I felt confident in my choices. It was very easy to communicate with the staff and I was so happy I made the switch from my other car insurance agency to State Farm. I was especially appreciative of the time they took to address all of my concerns and was pleasantly surprised at how easy the process of switching my insurance company was. Thank you to all the staff! Highly recommend this agency."
We responded:
"Thank you for the kind words, Julie. We are very happy to hear that Claudia and Terri were able to provide you with excellent service!! Claudia, Terri, and everyone here at Jim Bush- State Farm Insurance thank you for your review!"
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Jason Amabile

March 25, 2025

5  out of  5
rating by Jason Amabile
"CJ has been our rep for years now and is always a huge help when we call!"
We responded:
"Thank you so much for the review Jason! We are so glad that CJ has been such a great help for you over the years!"
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Andrew Simon

March 25, 2025

5  out of  5
rating by Andrew Simon
"CJ has been my agent for home, auto, and umbrella for a decade. Have never had a single issue. He is prompt, always advocates for the right policy decisions, and answers all questions. Would refer him to anyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that CJ has been providing you such great service. It is always our goal at Jim Bush- State Farm Insurance to make sure our clients feel supported and confident in their policy decisions!"
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Jamon Lyons

March 25, 2025

5  out of  5
rating by Jamon Lyons
"Been working with CJ from Jim's office for years now. He's a great rep, always clear explaining coverages and riders and helped walk me through everything so I could make an educated decision."
We responded:
"Thank you so much for your review Jamon. We are thrilled to hear that CJ has been such a valuable resource and has helped you make informed decisions. We truly appreciate your continued trust in our office!"
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liv kipp

December 13, 2023

5  out of  5
rating by liv kipp
"Jim Bush Agency is great. They helped me out with insurance for my vehicle and my home. Madison answered all my questions and was very helpful. She was very patient and informative and made me feel comfortable and confident in my insurance plan."
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Nina D

August 9, 2023

5  out of  5
rating by Nina D
"This agency has handled all.of our insurance needs for.many years. We have always been happy w the service and guidance we received. When we moved out of state there were a lot of questions, changes and new needs. We worked a Madison Fox thru the transition. She always responded in a timely manner and was well informed when we needed information each and every time. She answered all of our many questions with pleasure and made a challenging move just a bit.smoother. I highly recommend this agency AND working w Madison in particular. She took.customer service up a few notches:)"
We responded:
"Thank you, Nina, for your five-star review and extremely kind words! Madison is a very valuable team member here at Jim Bush Agency in Paramus. Madison and the whole team thanks you for your generous words!"
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Tom Barone

June 16, 2023

1  out of  5
rating by Tom Barone
"Do not use Jim Bush as an Agent. Jim was my agent and never informed me that State Farm was dropping my coverage due to two not at fault accidents in which they have all of the documentation showing this. I was told there was a letter sent to my house which was not certified to ensure I received it. Jim did not call me, email me or try to contact me in any way to inform me of what was going on. The only reason I found out I had no insurance because my bank was asking me to upload my renewal documents. I was driving around without car insurance for three weeks without knowing. After hearing of this news, I called Jim and left him a voicemail. Jim did not call back. I emailed Jim, he did not reply. Instead, someone in his office called me and said there was nothing they could do. I asked to file an appeal and was told Jim would call me the next day to go over the appeal process. I received no call from Jim so I emailed the other rep who called me the day before. She finally responded by saying they filed the appeal without me and I was denied. They did not even give me the courtesy of speaking with them to go over the appeal. From someone who is in sales and works in the business, Jim is highly unethical and irresponsible. If I were a customer looking for a good insurance agent, Jim Bush would not be someone I would use."
We responded:
"Tom, we appreciate you taking the time to tell us about your experience. Please give the office a call at 201-444-4424 so we can discuss this further. Thank you, Jim Bush State Farm Insurance Agency."
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Pam Guerrerio

May 4, 2023

4  out of  5
rating by Pam Guerrerio
"The team at this agency are all very responsive, from Dillon Corbo in Sales to Madison Fox, Account Rep - very pleasant and professional!"
We responded:
"Hi Pam! Thank you for the kind words, it is greatly appreciated. Dillon, Madison, and our team here at Jim Bush Agency thanks you for your review."
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Mohammad Saleem

April 13, 2023

5  out of  5
rating by Mohammad Saleem
"Jim Bush and his entire team especially Madison is very professional with great customer service. my home insurance and auto insurance with other companies was in a good price but it was unbelievable and expecting saving more the $100 save me every month"
We responded:
"Thank you so much Mohammad for your 5 star review and kind words. Madison and the team thanks you for your review!"
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Doreen R Russell

February 17, 2023

5  out of  5
rating by Doreen R Russell
"My representative, Dillion was very knowledgeable and easy to communicate with. He is welcoming and made this process simple. Thank you Dillion"
We responded:
"Thank you so much for your 5 star review and compliments of Dillion. He is a very valuable member of our Jim Bush Insurance Agency here in Paramus, NJ. Thank you again! "
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William Lawton

March 8, 2022

5  out of  5
rating by William Lawton
"Have been a State Farm customer for many years, the staff is always available and very responsive with any requests we have !"
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Gene Borg

February 10, 2022

5  out of  5
rating by Gene Borg
"Jim and his Team have been taking care of ALL of my families insurance needs since the beginning. They are top notch in everything they do which is why I have been a customer since he opened his agency. I highly recommend Jim and his team."
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Edily Gomez

February 10, 2022

5  out of  5
rating by Edily Gomez
"Extremely satisfied with Jim bush’s team ! Everyone is super professional and nice. Definitely recommend !"
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Annyris Sandoval

February 9, 2022

5  out of  5
rating by Annyris Sandoval
"I highly recommend Nelky, she helped me going thru all the process of my car,life and home woner insurance providing clear information. Very professional, informative, and always ready to answer every question i have. Will be recommended her services to my friends and family."
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Juan Rodriguez

February 4, 2022

5  out of  5
rating by Juan Rodriguez
"I been with Jim Bush since 2005 it’s great customer service always never a problem love the service I will always recommend to anyone this service"
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Oleg Ledeniov

August 31, 2021

5  out of  5
rating by Oleg Ledeniov
"Very responsive and understanding staff."
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Bill Donnelly

November 8, 2020

5  out of  5
rating by Bill Donnelly
"Great staff and saved me quite a bit of money over my prior insurance carrier on auto, home and umbrella policies."
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Chris de Niese (Chris D)

July 9, 2020

5  out of  5
rating by Chris de Niese (Chris D)
"My family has been with Jim Bush’s Agency from their time in Glen Rock many years ago. We use State Farm for ALL our insurance needs, but it’s more than “State Farm”....it’s all about the people delivering the products, services, and most importantly, the after-service. I understand that Jim has decades of experience in the industry with State Farm and it shows in his team. They have always been absolutely excellent. Knowledgeable, prompt, proactive and so genuinely warm and friendly. One phone call and it’s up and away...,,,needs or problems resolved like... the “Poof, be gone!” I wholeheartedly recommend this Agency."
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Dianna Natale

March 14, 2020

2  out of  5
rating by Dianna Natale
"I don’t even know what to say anymore . I ended up with this office after my longtime agent (who I LOVED) retired. I never had an issue with them but this office I just can’t take anymore. They raise my rates every six months and when you call to ask any questions they are never there or don’t return calls however when your payment is due they text you NONSTOP u til you flip out on them. There is one really nice girl that works there but I haven’t spoken to her in awhile . I hate to bad mouth a business but they need to get it together"